All of our silk pillowcases are sold as one piece per box.
The items come in three different sizes:
* Standard - 20" x 26"
* Queen - 20" x 30"
* King - 20" x 36"
Please refer to the care instructions below:
* Always hand wash the silk pillowcase
* Do not bleach or use harsh detergents or brighteners
* Use cold to lukewarm water. Add a few drops of hair conditioner in the last rinse to maintain the softness of your silk
* Dry the silk garment by wrapping it in a dry towel or hang to dry in the shade
* Avoid direct exposure to sunlight
* Do not wring
* Do not tumble dry
* Always iron from the inside out and on low temperature or steam. Do not spray with water when ironing
The quality and durability of mulberry silk is determined by mommes, which is a measurement of weight. The higher the momme, the higher the durability and smoothness of the silk. At the minimum, you want the momme weight to be 12 momme. The same momme weight can be achieved by increasing the plies of the yarn, which is the thickness of the yarn thread.
RS-COINS are the rewards points earned via our Rewards Program. Each reward point is called a RS-COIN. For example: 1 reward point is equivalent to 1 RS-COIN.
Once you have placed your order on our website, you will receive a confirmation email from us containing your order summary and tracking number.
Once your order is confirmed, you will receive a confirmation email containing the tracking number of your order. Please track your orders using our carrier partner websites as indicated in your order confirmation email. Alternatively, you can contact our guest care team via chat or our contact us page.
We offer two shipment options via AUSPOST: Express and Standard for both Australia and International Orders. We cannot guarantee the exact delivery time as it varies due to locations, carriers and COVID restrictions but generally,
* For Australia Express Orders: 1-3 business days
* For Australia Standard Orders: 2-5 business days
* For International Express Orders: 5-22 business days
* For International Standard Orders: 7-25+ business days
The shipping charges vary by order. You can find the shipping charges by simply adding products to your cart and following the steps to check-out to identify the shipment charges. All National Orders over $100 will be delivered free for customers within Australia. International Orders will be charged for shipping based on order quantity and location. All International Orders over $200.00 will be delivered for free.
We do not offer any refund if you change your mind or find the same product or service cheaper elsewhere.
To find out your eligibility for the Refund & Return. Please contact us at support@eregalsilk.com or read our T&C’s and Refunds & Returns Policy.
You must be over 18 years old and be the authorized holder of an eligible debit/credit card to apply (see clause 2.4 for
eligibility criteria on Afterpay Terms of Services - Australia).
You can make repayments to Afterpay any time BEFORE the due date. Otherwise, Afterpay will automatically try process payments on the scheduled dates from your card. Estimated payment amounts shown on product pages exclude taxes and
shipping charges, which are added at checkout.
For more Information visit the Afterpay Terms of Services - Australia on: https://www.afterpay.com/en-AU/terms-of-service
